Christopher Elliott of Tribune Media Services posted this over on Frommer’s : When our reader checks into her hotel she’s greeted by an unmade bed. When she asks for clean sheets, an employee tells her if she doesn’t like it, she can find another hotel. Whatever happened to customer service?
Christopher Elliott of Tribune Media Services posted this over on Frommer’s : There’s a difference between a polite but firm request and a shrill demand, but where’s the line? Here are six things you should never do when you travel.
Christopher Elliott of Tribune Media Services posted this over on Frommer’s : Is politeness a new form of currency in travel? Could a smile be more effective in getting preferential treatment than elite-level status or the amount of money you paid for your airline ticket, rental car, or hotel room?
Christopher Elliott of Tribune Media Services posted this over on Frommer’s : There are a record number of hotel and motel foreclosures either here or headed our way. Here’s how to spot a troubled property and what to do if you find yourself checking into one.
Christopher Elliott of Tribune Media Services posted this over on Frommer’s : Billing snafus have been happening since there have been hotels, but in this awful economy, hotels are far more reluctant to fix the mistake unless they can find the guilty party. Here’s how to protect yourself.
Christopher Elliott of Tribune Media Services posted this over on Frommer’s : Our reader’s husband falls ill before a trip to Las Vegas, and the couple cancels their vacation. Now US Airways wants to keep their money. Why can’t it offer them a refund?
Christopher Elliott of Tribune Media Services posted this over on Frommer’s : Our reader thinks she buys a first-class ticket to Peru on TACA. But it’s actually economy class, and Cheaptickets.com only offers her a $400 voucher. Isn’t she entitled to more?
I found this article over on Road Warrior: Christopher Elliott, a well respected travel expert and blogger, recently published a column asking, “What costs travelers $87 billion a year and is basically unavoidable?” To answer this question, Elliot sites a Texas Transportation Institute study on traffic congestion. That’s…
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